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Customer Service


Here at PCS, we have a Customer Service Department that other companies may refer to as Dispatch/Logistics. The reason that we call this department “Customer Service,” is because it provides external customers with constant information about on-going work. This department also serves as the hub of activity for our internal customers (employees/family members), as well. All information relative to the operation of our business: from receiving a job, dispatching our tankermen, updating our customers with the status of on-going jobs and record keeping, to the successful completion of every transfer, channels through this department. The positive attitude and enthusiasm that starts with every member on our management team, flows through our Customer Service Supervisors to our customers and tankermen.